FAQ

Wie definiert man den Zustand eines gebrauchten Produkts?

Definition of Second - hand Product Condition

Scoring Rules

The full score for a brand - new product is 100 points. Scores are deducted according to the type and number of appearance damages (and deductions can be accumulated). The specific rules are as follows:

  • Dent (with obvious material loss): Deduct 10 points for each occurrence.
  • Scratch (a linear mark that damages the main body): Deduct 10 points for each occurrence.
  • Minor dent (a small impact mark without obvious material loss): Deduct 5 points for each occurrence.
  • Hairline scratch (a tiny linear mark that can be removed with a polishing board and causes no damage to the main body): Deduct 0.5 points for each occurrence.
  • Only removing the plastic packaging: Deduct 2 points (this applies when there is no other appearance damage).

Condition Grades (Determined by the Final Score)

The condition of second - hand products is divided into four grades based on the score after deductions. Each grade corresponds to different appearance states and score ranges:

Condition Grade

Appearance Features (Including Damage Types)

Score Range:

Excellent

No dents or scratches

90–100

Good

With scratches and hairline scratches (no dents/minor dents)

80–89

Average

With dents, minor dents, scratches, and hairline scratches

75–79

Poor

With dents, scratches, minor dents, and hairline scratches

Below 75

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